FAQ

Q: Does my gift card expire?

A: No – our gift cards do not expire and there is no fee to keep them active.


Q: Where is my gift card redeemable?

A: You may redeem your gift card at all Terrain Cafe, Pizzeria Vetri, Gatehouse and Shop 543 locations.

 Terrain Cafe locations include:

  • Glen Mills, PA

  • Devon, PA

  • Doylestown, PA

  • Westport, CT

 Pizzeria Vetri locations include:

  • Philadelphia, PA (Rittenhouse and Art Museum)

  • Devon, PA

  • King of Prussia, PA

Gatehouse locations include:

  • Philadelphia, PA

Shop 543 locations include:

  • Philadelphia, PA


Q: Can I use my gift card to purchase tickets to your events?

A: No, you can’t use your gift card to purchase tickets to any of our ticketed events. Gift cards are also not applicable to private events hosted in our Terrain event venues (Terrain at Styer’s, Terrain Gardens at Devon Yard, or Terrain Gardens at DelVal).

Q: Can I refund my gift card?

A: No, your card is not redeemable for refunds at any time.

Q: Can i use my gift card to order pickup/delivery on third-party platforms?

A: No, your card is can not be used to order pickup/delivery on third-party platforms such as DoorDash, UberEats, and Caviar. However, you CAN order pickup through Toast and apply your gift card balance.

Q: How can I check my gift card balance?

A: Gift card balances may be checked at: https://www.toasttab.com/menus-venues/findcard

Q: When will i receive my gift card?

A: Processing of e-gift cards will take 1-3 business days before they are sent to your inbox.